How Can We Help You?

Here are some answers to questions people often ask about our retreats!

#1 Recommendation: Please Read Everything Carefully. The pages of the Retreats have information for you, and the emails we send you are intended to update and inform you. Please read them. Thanks!

shadow-ornament

If you can see this video, you can easily take part in our retreat!

Please remember, some tablet and phone devices may not be able to see all kinds of video, but your computer can see most- so check this on your device if you intend to join the retreat there!

FYI: CURRENTLY THERE IS AN APPLE IOS ISSUE THAT IS CAUSING OUR VIDEOS TO GIVE A PRIVACY ERROR ON IPADS AND IPHONES. VIMEO, OUR VIDEO HOST, IS AWARE OF THIS AND WORKING ON A FIX. YOU WILL NEED TO WATCH THE VIDEOS ON A COMPUTER IF ALL YOU HAVE IS AN APPLE DEVICE UNTIL IT IS REPAIRED (LAST TIME IT HAPPENED IT TOOK 2 WEEKS FOR VIMEO TO CATCH UP WITH THE LATEST IOS UPDATE).

#1 Question for Adventurers: WHERE DO I FIND.... (insert what you are looking for here)

How to Navigate after purchase:

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Resetting and Changing passwords:

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Go at your Own PACE!

These events have new content each week, but don't feel like you have to keep a break-neck speed! You can do all the lessons in your own time. Have fun, and do try to come to some of the live events so you can meet other people on this amazing adventure!

NOTE: TO ACCESS MANY OF THE FEATURES, INCLUDING TROUBLESHOOTING, THE CALENDAR, THE LESSONS, AND SUPPLIES, YOU MUST BE LOGGED IN.

What do you mean, "retreat?"

An art retreat is conventionally planned as a gathering of creative souls in order to share and learn, usually at a vacation location. At this virtual retreat, you get to attend from the comfort and convenience of home, you don't have to lug around your art supplies and sleep in a strange bed- and you get loads of lessons and interaction for a whole year.

  • HOW DO I SUPPORT MY FAVORITE TEACHER

    Be sure to sign up for your favorite teacher’s newsletter and follow their social media! Our teachers are paid by commission- so when you follow their links to our Retreats, you are giving them your direct support when you sign up and pay. Many of them offer other classes both online and in-person.

  • TEACHER FEEDBACK

    This is not “just another classroom site.” At an Adventure Art Retreat, you can get direct support, feedback and encouragement from your teachers- all you have to do is ask. We have discussion forums and classroom discussion boards, and we are all active in making sure your creativity is appreciated and your questions are answered.

  • ATTEND LIVE EVENTS

    We have live video chats scheduled throughout the year. Make sure your notifications (email) are turned on so you will always get our email updates and find out when events are happening. Then you just come when we are live, and you can chat and watch the video, or even join in and make new friends around the world! All live events are also recorded.

  • SIGN UP ANY TIME

    This retreat lasts for a whole year. No matter when you join us, you will have immediate access to the current, past and future classes and content for a year, and you can start learning and making friends right away!

  • DOWNLOAD VIDEOS?

    During the retreat, you can watch 24 hours a day, 7 days a week, as many times as you like from a computer, tablet, or phone. When the retreat comes to a close, you will be allowed to download the lessons and keep them for LIFE.

  • SIGN UP PROBLEMS

    If you are having trouble joining a Retreat, please Contact Us and we will be happy to assist you. You do NOT have to have a Paypal account to join us- any credit or debit card can be used with our business Paypal sign up form.

CURRENT MEMBERS ADDING RETREATS:

If you are currently a member of ANY Adventure Art Retreat, you need to sign up on your membership Account Page. You need to login here, and then click on Account. You are then looking for the buttons to ADD a retreat to your membership. Please don't sign up on the public sign up pages, it will just give you errors. The site knows you are already a member and doesn't want you to sign up twice.

  • DOWNLOAD ISSUES

    You can download PDFS to your computer by right clicking them and choose the “Save As” function. The Videos are NOT downloadable during the retreat. Please note tablets all have different ways to view and save PDFs- get to know your tablet so you can keep your PDFS handy!

  • WHY LOG IN?

    There is a lot located in the retreat areas- but you won’t see it unless you are a logged in, paid member of the  Adventure Virtual Retreat of your choice. When you are visiting the site, you see less. You will be told to Login to view content, or you will see a 404 Oops error page or a message to login if you click member content without logging in.

  • GIFTING A RETREAT

    The Gift of Learning is an awesome thing, and we are sure your loved ones will enjoy learning for a whole year. If you intend to purchase this as a gift, just send us an email at AdventureArtRetreats at Gmail. com, and let us know so that we can make sure the person you are buying it for is properly invited into the retreat area.

  • VIEWING VIDEOS

    You need to be connected to the internet with a high-speed connection, this means you need to be able to access wi-fi or a hardwire with your computer or device. Then just hit play! Sometimes videos have to “buffer” this means that the video has to stop for a minute to load. This is normal, please be patient. ****Note: not all devices can play online video. Be sure to watch the video above to check on the device you want to use.

  • REFUND POLICY

    From the moment you sign up and pay for your membership, you will be allowed into the secure members area which is full of resources. The Forum, PDF guides, supply lists, and intro videos and in some cases bonus classes are all available right away. Due to this, we do not offer refunds. All the content will be available to you for the year, no matter what. *** In the case of multiple mistake payments, we will refund over-payments with no problem.

  • COPYRIGHT

    In most cases, you can make as many projects using the techniques from the teachers as you like. You can sell your work. You cannot re teach anything you learn in a class and say that it is your technique, or put it in a PDF or video for sale. When you create art and post photos outside of the retreat, you should credit the artist (ex: Inspired by Kira Slye). If you have any specific copyright questions regarding what you learn here, please ask the teacher.

TROUBLESHOOTING

  • Once you are a member of a Retreat, you will have access to our detailed information on fixing any technical issues you may have
  • Please be sure you understand how to access PDFS on your device, as they are a big part of your class materials.

GETTING HELP

  • Look for the orange ? Support button down and to the right to open a searchable database. Simply type in your issue.
  • You also have access to your teachers and fellow students through general discussion boards and discussions
    about each specific class
  • Contact us